Shipping Policy
At The Gilded Bulb, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for full details.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.
Shipping Time
Delivery times vary depending on location:
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United States: 5–12 business days
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Canada & Europe: 7–15 business days
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International: 10–20 business days
Please note that shipping times may vary during peak seasons or due to customs processing.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping may be offered from time to time.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Delays
We are not responsible for delays caused by:
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Customs processing
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Weather conditions
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Shipping carrier issues
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Incorrect shipping information provided at checkout
Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
For shipping-related questions, please contact:
The Gilded Bulb
Tel: +1 215-416-8187
Email: info@vakkerlight.com